Problem Note 58073: The SAS® Decision Manager user interface might fail to respond when only SAS® Business Rules Manager is installed
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When you launch SAS Decision Manager, the interface might fail to respond. The following error is displayed in the logs:
faultString = "com.sas.svcs.cluster.httpinvoker.UnavailableServiceException : The system attempted to find and access a service for interface 'com.sas.modelmanager.client.ModelManagementServiceInterface' for 2 hours and was unsuccessful." headers = (Object)#1 messageId = "8F8FC5F1-DA0F-1110-02D1-EBA5415A8776" rootCause = (Object)#2 cause = (null) localizedMessage = "The system attempted to find and access a service for interface 'com.sas.modelmanager.client.ModelManagementServiceInterface' for 2 hours and was unsuccessful." message = "The system attempted to find and access a service for interface 'com.sas.modelmanager.client.ModelManagementServiceInterface' for 2 hours and was unsuccessful."
The problem occurs when SAS Business Rules Manager is installed, but neither SAS Decision Manager nor SAS Model Manager are installed.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Business Rules Manager | Microsoft Windows 8 Enterprise x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 |
| Microsoft Windows 8 Pro 32-bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Pro x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8.1 Pro x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 10 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 R2 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2008 for x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Datacenter | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 R2 Std | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows Server 2012 Std | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Enterprise 32 bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Enterprise x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Home Premium 32 bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Home Premium x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Professional 32 bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Professional x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Ultimate 32 bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Windows 7 Ultimate x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| 64-bit Enabled AIX | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| 64-bit Enabled Solaris | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| HP-UX IPF | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Linux for x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Solaris for x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| Microsoft Windows 8 Enterprise 32-bit | 3.1 | 3.2 | 9.4 TS1M3 | 9.4 TS1M4 | ||
| SAS System | SAS Decision Manager | Microsoft® Windows® for x64 | 3.1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise 32-bit | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Enterprise x64 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro 32-bit | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8 Pro x64 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 8.1 Pro x64 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 10 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 R2 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 for x64 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 Datacenter | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 R2 Std | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 Std | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise 32 bit | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Enterprise x64 | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium 32 bit | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Home Premium x64 | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Professional 32 bit | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Professional x64 | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Ultimate 32 bit | 3.1 | 9.4 TS1M3 | ||||
| Windows 7 Ultimate x64 | 3.1 | 9.4 TS1M3 | ||||
| 64-bit Enabled AIX | 3.1 | 9.4 TS1M3 | ||||
| 64-bit Enabled Solaris | 3.1 | 9.4 TS1M3 | ||||
| HP-UX IPF | 3.1 | 9.4 TS1M3 | ||||
| Linux for x64 | 3.1 | 9.4 TS1M3 | ||||
| Solaris for x64 | 3.1 | 9.4 TS1M3 | ||||
A fix for this issue for SAS Business Rules Manager 3.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V98.html#58073A fix for this issue for SAS Model Manager 14.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V85.html#58073| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2020-03-16 10:29:29 |
| Date Created: | 2016-04-20 11:52:36 |